WARRANTY
5-year warranty
At INKO, we manufacture kitchens designed to be with you for many years. Therefore, we offer a 5-year warranty from the invoice date, which covers any defect in materials or manufacturing.
What does the warranty cover?
- INKO furniture: 5-year warranty.
- Electrical and electronic components: 3-year warranty.
- Laminate countertops supplied by INKO: warranty included.
The warranty is valid as long as our INKO kitchen use and maintenance recommendations are followed.
INKOBOX
Register your kitchen and extend your warranty
Upon receiving your kitchen, the distributor will give you an exclusive welcome box.
Inside you will find
- A special gift from the brand.
- The official warranty document.
- A space to write down your kitchen’s identification code.
Register your kitchen with that code and extend your warranty 2 more years, up to a total of 7 years of coverage.
Application conditions
To benefit from the warranty
- Use and maintain your kitchen following our official recommendations.
- Allow our technicians or authorized personnel to evaluate the product.
- Accept that Inko will decide whether to repair or replace the affected part.
Not included
- The assembly, which must always be carried out through official distributors.
- Handling, repairs, transport, or disassembly by unauthorized third parties.
Exclusions
The situations that invalidate the application of the warranty, without prejudice to the rights that R.D. Leg. 1/2007, of November 16, recognizes to the consumer, may be:
- Those materials that have been altered by causes beyond the brand’s control.
- Variations in the tone and grain in the wooden doors as a consequence of their origin.
- Differences in color or tone in the furniture when a repair or replacement of material is made.
- Due to force majeure such as water leaks, floods, variations in tone caused by light, high temperatures, inadequate humidity conditions, use of inappropriate cleaning products, natural wear, etc.
- Not applying the indications contained in the document.
MAINTENANCE
Recommendations for use and maintenance of kitchens
Recommendations for use on Wood
For biological cleaning, the use of liquid soap diluted in water is recommended. It should be cleaned in the direction of the grain with a soft cloth. Do not insist too much on a specific point. In case of persistent dirt, use the pure product.āØāØ
It is necessary to clean wooden surfaces with non-aggressive, non-abrasive products that do not contain alcohol or solvents that may affect the protective layer of varnish.
Recommendations that we should avoid
Do not use abrasive products that could scratch the surface.
Do not use rough cloths or steel wool that could scratch the surface.
Do not use wax- or silicone-based products, as their use can form halos of different shine.
Do not use excessively wet cloths.
Recommendations for use on Glass
Glass has a very high resistance to stains and lime, especially if it is glossy glass. To remove dirt, it is possible to use glass cleaners or common detergents.
Recommendations that we should avoid
Sliding metallic materials over the acid-treated surface leaves marks, due both to the metal residues that are introduced into the micro cavities of the glass and to the breakage of the microscopic roughness created by the acid treatment. The phenomenon is much more limited in smooth glass. It is necessary to keep in mind that glass is scratched by materials harder than it (diamond and hard stones, ceramics, tiles, plates...).
Recommendations for use on Laminated and laminate
For cleaning doors in laminate, it is sufficient to use soft cloths barely moistened with products for cleaning glass.
Recommendations that we should avoid
Do not use aggressive products, powders or acid-based products that could affect the finish. Do not use wax- or silicone-based products, as their use can form halos of different shine.
Recommendations for use on Lacquered
Dip a clean cloth in warm water and wring it out. Using the damp cloth, apply light pressure and rub gently over the surfaces. Finally, dry with a soft, dry cloth.
Recommendations that we should avoid
Never use abrasive cleaning products, as they can scratch the surface. Under no circumstances should cleaning products with solvents, such as nitrous thinners, acetone, nail polish remover or similar products, be used, as these could leave marks and scratches. Do not use rough cleaning cloths (such as coarse linen cloths, meshes with rough seams, etc.), as they could scratch the surface.